Ciao Bella Italian Grill & Bar (“Ciao Bella,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we may collect, use, and share information when you visit https://ciaobellamemphis.com/, contact our restaurant, or use website features.
We may collect information you provide, including your name, email address, telephone number, contact form submissions, reservation inquiries, private dining and catering inquiries, and feedback or other messages. Our website and service providers may automatically collect IP address, device and browser details, referring pages, and website usage data.
We use information to respond to inquiries, assist with reservations and event requests, provide customer service, operate and protect the website, understand website performance, comply with legal obligations, and, where authorized, send marketing communications.
Our website may link to third-party services including Resy for reservations and Toast for online ordering. When you interact with those services, they may collect and process information under their own policies and terms. Review the provider’s policies before entering personal information or payment details.
Depending on the tools enabled on our website, we may use necessary cookies, analytics tools, and advertising technologies to operate the site, understand visitor activity, and assess marketing performance. For more information, see our Cookie Policy.
We may share information with service providers supporting website hosting, forms, restaurant reservations, ordering, website analytics, or marketing, as needed to provide their services. We may also disclose information when required by law or to protect the security of our business and visitors. We do not provide customer contact information to unrelated third parties for their independent marketing without appropriate authorization.
We use reasonable administrative and technical safeguards designed to protect information. No website or electronic transmission can be guaranteed completely secure.
We retain personal information for as long as reasonably necessary for customer service, business operations, recordkeeping, security, dispute resolution, and applicable legal obligations.